Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our content. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function correctly, such as session management and form submissions.
  • Analytics Cookies: Help us understand visitor behaviour, pages visited, and time spent on the site (e.g. Google Analytics).
  • Preference Cookies: Remember your settings and language preferences to personalise your experience.

You may disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.

How We Use Your Data

We use the personal information we collect for the following purposes:

  • To respond to enquiries: Contact form submissions are used solely to reply to your message and provide relevant information about our painting and coating services.
  • To process service requests: Project-related details are used to prepare quotations, schedule consultations, and deliver our services.
  • To improve our website: Analytics and browsing data help us identify technical issues, improve page performance, and optimise content for our visitors.
  • To fulfil legal obligations: We may retain certain data to comply with Qatar’s applicable laws and regulations.
  • To send communications: With your consent, we may send updates about our services, promotions, or Benjamin Moore product news. You can unsubscribe at any time.

Legal Basis for Processing

We process your personal data on the following legal grounds in accordance with Qatar’s Personal Data Protection Law (Law No. 13 of 2016):

  • Consent: Where you have provided explicit consent, such as submitting a contact form or signing up for communications.
  • Contractual necessity: Where data processing is required to fulfil a service agreement or respond to a pre-contractual enquiry.
  • Legitimate interests: Where we have a legitimate business interest, such as improving our website and services, and those interests are not overridden by your rights.
  • Legal obligation: Where we are required to process data to comply with applicable Qatari law.

How We Share Your Data

Sendian Paints & Coats does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

  • Sendian Group: As a division of Sendian Group, relevant data may be shared internally for operational and administrative purposes.
  • Service Providers: Trusted third-party vendors who assist with website hosting, analytics, or email delivery — strictly on a need-to-know basis and bound by confidentiality obligations.
  • Legal Compliance: Where required by Qatari law, court order, or government authority, we may disclose personal data as legally obligated.
  • Business Transfer: In the event of a merger, acquisition, or restructuring of our business, personal data may be transferred as part of the transaction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Qatari law. Enquiry and contact form data is typically retained for a maximum of 24 months. Analytics and browsing data is retained for up to 14 months before being anonymised or deleted.

Once data is no longer required, it is securely deleted or anonymised in a manner that prevents identification.

Your Rights

Under Qatar’s Personal Data Protection Law (Law No. 13 of 2016), you have the following rights regarding your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations.
  • Right to Object: You may object to the processing of your data for marketing or non-essential purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at info@sendianpaints.com. We will respond to all verified requests within 30 days.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include SSL encryption, secure server environments, restricted access controls, and regular security reviews.

While we take all reasonable precautions, no data transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to treating your data with the highest level of care.

Third-Party Links

Our website may contain links to third-party websites, including the official Benjamin Moore website and Sendian Group platforms. These sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of any external websites and encourage you to review their policies before submitting any personal data.

Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data through our website, please contact us immediately at info@sendianpaints.com and we will promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

Last Updated: April 2026

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: